Check out our Frequently Asked Questions below. If you still need help please contact us.


Where do you ship to?

Anywhere in the US

How long does shipping take?

Priority Mail 3-5 days from item being processed. Please allow up to 5 days for processing.
Shipping Policy Page

How do I track my order?

When your order is shipped, you can track the status and progress in the email that is automatically sent.

If you don't get one contact us.

Contact Page

Do you offer free shipping?

We offer free shipping on order over $100.


How do I return an item?

To start a return, you can contact us atwildhausnb@gmail.com. Please note that returns will need to be sent to the following address: 26515 Natural Bridge Caverns Rd. San Antonio, Texas 78266

Refund/Return policy Page

How long does it take to process my return?

3-5 days from receiving the item back.

Refund/Return Policy Page

Can I exchange for a different item?

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refund/Return Policy Page


How do I determine the right size for my child?

Use our size charts and tips.

Size Charts Page

If you don't see the correct chart, contact us.

Contact Page

What payment methods do you accept?

All major credit cards, debit cards, Apple Pay, Google Pay, & Meta Pay.